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Lab Process Dashboard

The Center for Healthcare Quality and Safety team helps UT Physicians assess performance and identify opportunities for improvement through the use of dashboards. Currently, the Center for Healthcare Quality and Safety populates and distributes several dashboards on a regular basis.

The lab process dashboard was developed as part of a Systems Engineering in Healthcare grant funded by the UT System. This dashboard helps clinic leaders understand the timeliness of lab processes in the clinics. In addition to data that tracks timeliness of result delivery and lab result verification, the group developed measures to identify lab order entry errors. To promote patient safety on a monthly basis, the grant team also distributes a list of lab results that are pending verification after one month of result receipt. This feedback helps physicians “catch” lab results that may have been overlooked.

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