QuestionPro Survey Software

QuestionPro Is Now Available to UTHealth users. Please click this link https://go.uth.edu/qp and login using your UTHealth credentials.

QuestionPro is web-based software that allows the user to create surveys and generate reports without having any previous programming knowledge.

UTHealth has purchased a University Wide License for all 6 Schools at the Texas Medical Center (Medical School, Grad School of Biomedical Sciences, School of Dentistry, School of Nursing, School of Public Health, and School of Biomedical Informatics).  This license includes the following:

• Unlimited accounts for faculty, staff, and students within the department
• Customized Free training for departments/groups of 20 or greater.
• Unlimited surveys and responses
• Unlimited web training sessions
• Data Encryption
• HIPAA and FERPA compliant (Signed compliance documents on file)

If you would like to discuss QuestionPro, please contact the UXS Innovations Team here: uxs.innovation@uth.tmc.edu.

FAQs About QuestionPro

• Why use QuestionPro?
  QuestionPro is similar to Qualtrics in features and allows the user (and the institution) additional flexibility with a different survey tool.
  QuestionPro enables you to do surveys, feedback, and polls using various distribution means. Results can be viewed in reports and can be downloaded. QuestionPro allows you to share surveys and results as well as collaborate with other users.
• What can I use QuestionPro for?
  As an aid to research, use QuestionPro to create surveys, reports on results from surveys, and create polls.
• Is QuestionPro secure?
  Yes, QuestionPro is secure. An UTHealth email account is needed to log in.
• Can anyone access my data?
  Only people that you have shared/collaborated with will be able to view your data.
• Where are the surveys and their results stored?
  The surveys, polls, results, and reports are stored on QuestionPro’s secure servers.
• Does QuestionPro run on a Mac?
  QuestionPro can be used on either a Windows PC or a Mac.
• Is there a preferred browser?
  No. QuestionPro can be used with Internet Chrome, Edge, Firefox, Internet Explorer, and Safari.

QuestionPro Accounts

• Who can use QuestionPro?
  Faculty, staff, and students using their UTHealth email account and password created earlier.
• How do I get an account?
  Where do I log in? From a browser, navigate to https://go.uth.edu/qp. Log in using your UTHealth credential (username and password).  It is a great idea to bookmark this location.
• Can I access my surveys/results off-campus?
  Yes, wherever you have internet access you can access QuestionPro but, you will still need to use the UTHealth log-in.

Training/Help

• How do I get help?
  QuestionPro has an extensive knowledge base that can be accessed from any browser by simply navigating to https://www.questionpro.com/help/.
• What other QuestionPro support is available?
  Dedicated support will be available to assist with the transition process through chat and zoom: https://www.questionpro.com/help/contact-us.html and https://questionpro.com/help. Support is also available for end users through: email edu@questionpro.com and support@questionpro.com.
  Phone: +1 (800) 531 0228 or 347-670-4090.
• Can I get training?
  A variety of training is available from QuestionPro. This includes training by topic and live online training (webinars).
  • Quick Start Guide: https://www.questionpro.com/quickstart/
  • Creating Surveys: https://www.questionpro.com/help/create-survey.html
  • Video tutorial for creating a survey: https://www.youtube.com/watch?v=IwcVBt2Szp4
  • Adding Questions: https://www.questionpro.com/help/add-question.html
  • Survey Logic: https://www.questionpro.com/help/branching-skip-logic.html
  • Training videos are available on the following QuestionPro website: https://sites.google.com/questionpro.com/academic-training-center/online-training
• How do people know/take my survey?
  You decide the method through the distribution process. This can be email, a link embedded on a web page, link using a social network (e.g., Instagram, Facebook).
• Can I create a template?
  Yes, create a survey, assign a name that is recognized as your template (and not an actual survey), and remember not to distribute it.
• Can I copy other surveys to create a new survey?
  Yes. You can copy the entire survey or just a question. You can copy from any survey you have saved, that has been shared with you from another user or from the library.
• Can I Import surveys from Qualtrics?
  Yes. QuestionPro has a Data Import tool that allows you to migrate all your surveys along with responses from Qualtrics to QuestionPro.
  
  Please follow the steps below:
  • First, Export Your Qualtrics Survey as a QSF file
  • Second, Import Your Qualtrics QSF File into QuestionPro
  • Third, Export Your Qualtrics Data into a CSV File
  • Qualtrics to QuestionPro Migration Video Tutorial

Please note, while surveys and responses can be moved/migrated from Qualtrics to QuestionPro, branching logic that directs participants to specific questions based on their responses, will not migrate, and needs to be recreated by the user in QuestionPro.

Results/Reports

• What happens to my results?
  Results are shown in an Initial Report which includes number of responses, percentages, and basic statistics.
• Can I share my results?
  Yes. You decide on who has access to your raw data or you can make a report public.
  
  Visit this page for more information: https://www.questionpro.com/help/scheduled-reports.html
• Can I download my results?
  Yes. It can be downloaded as .csv, SPSS, xml, xlsx, or html. This link gives steps to export raw data: https://www.questionpro.com/help/export-raw-data-csv.html