Outlook Setup Instructions for iOS and Android (MAM)

The Outlook mobile app is managed with Mobile Application Management (MAM) policies. Users are not required to register their devices with a Mobile Device Management (MDM) provider to use the Outlook mobile client.

UTHealth recommends that users download the Microsoft Outlook app for iOS and Android to access their UTHealth mailbox. Microsoft Outlook is designed for use with Exchange Online, supports all required prerequisites for connecting to EXO, and provides a familiar Outlook for desktop user experience.

Outlook Setup Instructions for iOS Devices

1. Download Microsoft Outlook from the App Store.
2. Launch Outlook.
3. Log in with your UTHealth email address (e.g. [email protected]).
4. If you are prompted to select what kind of email system to connect to, select Exchange.
5. Enter the password for your email account.
6. If you are on an external network, you will be prompted to use two-factor authentication via DUO. Click here for more information about Duo two-factor authentication and how to set it up on your device.
7. Tap OK to restart Outlook when prompted.
8. Tap Maybe Later when asked to provision another account.

Outlook Setup Instructions for Android Devices

Before you begin: This setup requires two apps — Intune Company Portal and Microsoft Outlook. Company Portal does not need to be opened or configured; it simply needs to be installed for Outlook to work with UTHealth’s security policies.

1. Download Intune Company Portal from the Play Store.
2. Download Microsoft Outlook from the Play Store.
3. Launch Outlook and log in with your UTHealth email address (e.g. [email protected]).
4. If prompted to select an email system, select Exchange.
5. Enter the password for your email account.
6. If you are on an external network, you will be prompted to use two-factor authentication via DUO. Click here for more information about Duo two-factor authentication and how to set it up on your device.
7. Complete the following setup prompts:
8. Tap Activate to allow Outlook to activate as a device administrator.
9. Tap Continue on the Get Access screen.
10. Tap Maybe Later when asked to add another account.