McGovern Communications Transition FAQ

McGovern Medical School at UTHealth Houston has entered a new era in communications, strengthened by the recent partnership with the UTHealth Houston Office of Public Affairs and University Web Services in the Department of Marketing and Communications.

Services and Availability

What services are available?

Services offered (dependent on mission alignment, criteria, and scope):

  • Headshot photography of faculty, staff, students, trainees, by appointment
  • Roster photography and layout at least through FY26
  • Event photography dependent on available capacity
  • Graphic design
  • Videos
  • Print collateral and publications
  • Web support

Discontinued services:

  • Poster printing
  • Certificates, which will instead have a self-service template for printing
  • Passport photography
  • Support for external clients outside of UTHealth Houston and UT Physicians

What options are available for services no longer offered?

The Office of Public Affairs (external link) will provide assistance for requests related to services that are no longer offered by the school.

Will you be available Monday through Friday during business hours?

Members of the team (external link) are available Monday through Friday from 8 a.m. to 5 p.m. Please reach out for assistance.

Photography and Rosters

How do I schedule a photo session for a headshot?

First, complete and submit our request form: go.uth.edu/mmscomms (external link).

Then, access the Microsoft Bookings Calendar (external link) to schedule an appointment for a headshot portrait. They are scheduled by appointment only and are free of charge. Appointments are available on a first come, first served basis. Times listed on the calendar are the only times available to book individual headshots. 

On the day of your appointment, arrive at MSB B.340 for your session.

Will department rosters remain available as a service?

Roster production services have been discontinued. Please reach out if you would like the team to build an online roster.

How will events be covered at the school?

Event coverage will be evaluated based on how each event aligns with the mission, scope, and priorities of the school and the university. The goal is to capture the important moments that highlight the achievements and activities of McGovern Medical School.

Writing for Communications and Websites

How will written communications be affected?

The production of written communications for the Scoop newsletter, as well as McGovern Medical School publications and website, will continue as usual. If you have a story to share or a topic you’d like us to explore, please email [email protected].

How will the medical school websites be affected?

University Web Services will partner with you to meet your web needs.

The team will continue to provide support in the areas of:

  • Training on web platforms and tools
  • Troubleshooting technical issues
  • Ongoing web support
  • Accessibility
  • User experience

Additionally, all web services are now available free of charge. The team can also assist departments with important initiatives, such as accessibility remediation, file and page cleanup, and other improvements to ensure your content remains accurate and user-friendly.

Project Requests and Processes

What is the process for initiating a project?

Please use the Project Request Form (external link) for initiating any of the following branding, marketing, communications projects: web, photography/videography, graphic design, and print and collateral publications.

What is the best way to reach someone for a communications need?

You may contact the team (external link) directly through Microsoft Teams, phone, or email.

To request branding, marketing, communications, web, photo/video, and other relevant projects, please use the request form at go.uth.edu/mmscomms (external link).

Who do I contact regarding questions?

For assistance please reach out to the Office of Public Affairs (external link).