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Sending And Opening Encrypted Emails

Following are instructions on how to encrypt any UTHealth email using Microsoft Outlook. Emails encrypted in this manner can be sent to anyone, including non-UTHealth email addresses.

Sending An Encrypted Email

While the example shown below uses the desktop version of Microsoft Outlook, these steps will also work when sending an encrypted email in the web browser version of Outlook.

Steps explaining how to write an encrypted email - begin the subject line with the phrase [encrypt] - including the brackets.
  1. Write in the email address of the person you wish to send the email to.
  2. In the subject line, type in [encrypt] (including the brackets).
  3. Type the subject line like you would for any other email.
  4. Write the email as normal.
  5. Click SEND.

Opening An Encrypted Email

Using A UTHealth @uth.tmc.edu Account Via Outlook

If you receive an email encrypted as above on a UTHealth email account (like john.doe@uth.tmc.edu for example), you can simply open the email and read it via Microsoft Outlook. Because all emails kept on UTHealth servers are already protected, they will display for you automatically.

Using A Non-UTHealth Email Account (Gmail, Yahoo, other institutional email address)

To read an encrypted email from a non-UTHealth email address – such as Gmail, Yahoo, or other email account – follow these steps.

  • Go to the appropriate non-UTHealth email portal and sign in.
  • Open the encrypted email. You will see a message similar to what is shown here.
An example of what an encrypted message from UTHealth looks like.
  • Next, click on the CLICK HERE link displayed in the message.
Image showing the user to click on the CLICK HERE link when seeking to view an encrypted email message.
  • If you have never used a non-UTHealth email address to read UTHealth encrypted messages, you will first be prompted to set a password for your non-UTHealth email account.

    Otherwise, type in your previously set password and click CONTINUE.
An image showing the login box where the user can enter their previously set password to open an encrypted message from UTHealth. If you have never used a non-UTHealth email address to read UTHealth encrypted messages, you will first be prompted to set a password for your non-UTHealth email account.
  • The message will then display as illustrated here.
An example of how an encrypted message will display after authentication.

NOTE: If you want to reply to a received message, you can click the REPLY button in the upper left corner of the display window to do so.

Medical School Information Technology

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