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Medical School Student Computer Policies for Entering Class of 2021

== Laptop Requirements Page – FAQ Page ==


Laptop Requirements

In order to fully utilize information resources required by the faculty during your education and be able to complete online examinations, the school requires that all incoming medical students bring a laptop that meets the university’s hardware, software and data security requirements. The computers cannot be more than one year old at the time of orientation.

Allowed Laptops

Apple: Any 13-inch (or larger) MacBook laptop configured to meet or exceed the requirements below.
Microsoft: Surface Book 2 or Surface Book 3 or Surface Laptop 3 configured to meet or exceed the requirements below.
Dell: Latitude 5420, 5520 or 7420 configured to meet or exceed the minimum requirements below.

SpecificationMacPC
Screen Size13” (or larger) with 1024 x 768 resolution (or higher)13” (or larger) with 1024 x 768 resolution (or higher)
ProcessorIntel i5 (or better) or M1 CPUIntel i5 (or better)
RAM8GB (16GB+ recommended)8GB (16GB+ recommended)
Hard DriveSSD 256GB (or larger)SSD 256GB (or larger)
Operating SystemMac OS 11 (Big Sur) or laterWindows 10 Pro
EncryptionFileVault 2 Full Disk EncryptionBitLocker Full Disk Encryption
TPM Chip *n/aTPM Chip required
Wireless AdapterIntel 802.11ac (or better)Intel 802.11ac (or better)
Warranty **3-year AppleCare (recommended)4-year hardware warranty (recommended)
Antivirus SoftwareSophos Antivirus for MacWindows Defender (Included with Windows 10)
Audio/VisualIntegrated Webcam & MicrophoneIntegrated Webcam & Microphone
Home Internet Access Recommendation ***Download: 20+Mbps
Upload: 3+Mbps
Download: 20+Mbps
Upload: 3+Mbps

* TPM chip is required for BitLocker encryption.

** You will not fail computer orientation if you do not purchase an extended warranty, but we highly recommend that you do have it. If you purchase a Dell laptop with on-site Pro Support, we are able to contact Dell on your behalf to schedule repairs. For Microsoft and Apple laptops, you will need to either ship your laptop to the repair depot or take it to the store to be repaired. It is your responsibility to ensure that your MSIT-approved laptop is in good working order and capable of running the required software on exam days.

*** Your home internet connection speed should be sufficient to support remote learning. This includes streaming audio/video lectures, participating in audio/video online meetings (WebEx, Zoom, Microsoft Teams, etc.) as well as online exams. Should you experience connectivity issues from home, high speed internet access is available on campus.

All Windows and Macintosh computers must be encrypted before you arrive to the computer orientation. Please also enable the 15-minute inactivity timeout and use a secure password. Windows laptops should only use the Windows Defender Antivirus that is included with Windows 10. Other antivirus software can interfere with the exam software.

Encryption Instructions

Windows: Windows 10 BitLocker Encryption Guide
Mac: Mac OS FileVault Encryption Guide

Very Important! When you enable full-disk encryption on your computer, please save your encryption key in a safe location. This key will be required to recover your data should the operating system get corrupted or if your laptop experiences a hardware failure. Remember to keep a current backup of all of your important files!

NOTE: To maintain compatibility with online exam software, please DO NOT upgrade the operating system version on your laptop until you receive approval from Educational Programs or MSIT.

Protection of Patient, Research and University Data

As a medical student you will have access to patient, research, or University data. The storage of that data on non-University computers puts patient privacy at risk and it is not in line with the security standards of the University. Non-University computers could be unencrypted, have weak or no passwords, are sometimes shared, and generally not managed by University IT staff, and therefore should not be used to store University data. University data should be saved ONLY to MSIT-approved encrypted media (encrypted flash drives or encrypted hard drives).

You are required to attend the computer orientation with your laptop so that your laptop can be configured, certified and approved for use on campus. Please be advised that an MSIT approved laptop is required in order for you to participate in required classroom activities and online examinations. Students will have the option of having their laptops configured with wireless and VPN during orientation. Once full-disk encryption and hardware/software requirements are verified, a non-transferable, tamper-evident sticker will be placed on your laptop, indicating that your laptop has been verified by MSIT and that it met all the requirements at the time it was inspected. In order to stay compliant with UT IT Security policies, do not disable full-disk encryption or remove the login password for your Windows/Mac account. If you have questions or need assistance please check our FAQ page or contact the Lan Manager listed below (e-mail is preferred).

Contact Info

If you have questions about these requirements or need further assistance, please contact:

Ted Lo
Systems & Applications Specialist I
Medical School Information Technology
Location: Room MSB G.200
Phone: 713-500-5162
Email: Ted.Lo@uth.tmc.edu
Ticket Request: https://uthealth.service-now.com/uthealth

See Laptop Requirements For Incoming Classes of: 2022202120202019 – 2018 – 2017


== Laptop Requirements Page – FAQ Page ==


Date Content Last Modified: March 01, 2021 17:21 GMT

Medical School Information Technology

Administrative Offices
6431 Fannin St | MSB G.520 | Houston, TX 77030 USA | Fax: (713) 500-0708
IT Help Desk: (713) 486-4848