AV(Audio Visual) and/or IV(Interactive Video) Technical Support Rates

Normal business hours for the Conference Operations department are 8:00am-5:00pm, Monday through Friday during UTHealth regular business days of operation. Request for technical support needs to be made at least two weeks prior to the event date to enable time to confirm a technician’s availability.  Fees may be attached to events requiring Technical Support.  A chart-field string or account number will be required prior to event for UTHealth.

• No Charge – (UTHealth ONLY) Schedule a training session for yourself or someone involved in the event to meet with an AV/IV technician prior to the event during regular business hours. Our technician will train on the basic use of audiovisual equipment for the room.
• Weekday Regular Hours Fee – For AV/IV Technician to remain in room during an event taking place from 8:00am -5:00pm Monday through Friday, the Weekday Regular hours fees may be invoiced. Minimum charge of one hour ($50 per hour) per AV/IV Technician plus Administrative Fee (Based on Total Invoice – see below for Administrative Fee).
• Weekday After Hours Fee – After hour charges start prior to 8:00am and after 5:00pm on the day of the event taking place Monday through Friday. Minimum charge of two hours ($50 per hour) per AV/IV Technician plus Administrative Fee (Based on Total Invoice – see below for Administrative Fee).
• Weekend Hours Fee – Minimum charge of four hours ($50 per hour) per AV/IV Technician plus an Administrative Fee (Based on Total Invoice – see below for Administrative Fee).

Admin Fee (Conf. Ops.):

All events invoiced for tech support will include an administrative fee to each invoice as follows:

• Total Invoice up to $200.00 equals $25.00
• Total Invoice $200.01 and above equals $50.00