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Printing Emails From Citrix Webmail

These instructions will help users print emails while using the Citrix version of UTHealth webmail.

These instructions may be needed only if you are working at a Harris Health facility where UTHealth webmail’s normal address is being blocked by Harris Health. You should not need these instructions while in other locations.

Before You Begin

Connect to the UTHealth Citrix Portal and load Webmail.

Step 1: Double Click On The Email

Double click on the email you want to view and print.

Image showing how to double-click to open and view a specific email in the Citrix portal version of UTHealth Webmail.

Step 2: Print The Email Via The Menu

Click on the “three dot menu” (1), then select Print (2).

Image showing how to us the triple dot menu to print an email while in the UTHealth Citrix webmail portal.

Step 3: Enter The Print Menu

Click the PRINT button in the upper left corner of the Print screen.

Image showing where the Print button is located while viewing an individual email message in the UTHealth Citrix webmail portal.

Step 4: Select The Printer and Print The Email

Click on the Printer Selection dropdown box (1) and select the printer you wish to send your email print job to (2), then click the PRINT button (3).

An image showing how to select a printer from the printer selection menu and printing an email, while in the UTHealth Citrix webmail portal.

Other Steps…

Medical School Information Technology

Administrative Offices
6431 Fannin St | MSB G.520 | Houston, TX 77030 USA | Fax: (713) 500-0708
IT Help Desk: (713) 486-4848