Interactive Video Resources
Conference Operations will serve MMS as the first contact for all AV/IV Questions and Requests via our group email at: [email protected].
Our technical team’s customer support now includes interactive video services and we will continue to provide audio visual services to our school. These services include but are not limited to:
- On premise room AV tech support and room setup scheduling,
- WebEx support for scheduling sessions and virtual support,
- Upload and editing of Zoom, WebEx and Panopto recordings to Panopto for MMS,
- Live stream support and set up for MMS,
- WebEx virtual support outside of our conference rooms as requested,
- Consult on all Telepresence projects within our areas of management, and
- Provide AV support, consultation, plus more for departmental conference rooms as requested
Determined by your individual AV/IV requests emailed to [email protected], Conference Operations will either schedule our technical staff to assist you or direct you to the appropriate department.
Clinics, LBJ and other non-Conference Operations managed areas will be directed to ServiceNow to request assistance from MSIT.