MMS Student Mistreatment Hotline number: 1-833-717-0809
Anonymously Report Student Mistreatment
The McGovern Medical School Student Mistreatment Line allows you to submit an anonymous report of student mistreatment or an incident of concern that you believe is in violation of the Appropriate Student Treatment Policy. It is important that you understand that the University’s ability to take action regarding an anonymous complaint (including investigation) may be restricted and/or impaired due to the inability to obtain further information as a result of anonymity
Examples of unacceptable behavior include, but are not limited to:
- Speaking in disparaging ways about an individual including humor that demeans an individual or a group
- Requesting or requiring students to engage in illegal or inappropriate activities or unethical practices
- Loss of personal civility, such as shouting, displays of temper, publicly or privately abusing, belittling, or humiliating a student
- Use of grading or other forms of evaluation in a punitive or retaliatory manner
As outlined in the policy on Appropriate Student Treatment, reports of abuse or mistreatment may be made in the following ways:
- Directly to the Associate Dean for Admissions and Student Affairs
- Directly through the MMS Student Mistreatment Hotline:
Website: https://www.lighthouse-services.com/studentconcerns.uth.tmc
Toll-Free Telephone Hotline:- English-speaking U.S. and Canada: 833-717-0809
- Spanish-speaking U.S. and Canada: 800-216-1288
*Both Hotlines permit anonymous reports and complaints
- Directly to the UTHealth Human Resources Department
- Directly to the UTHealth Compliance Hotline:
Website: www.lighthouse-services.com/compliance.uth.tmc
Toll-Free Telephone Hotline:- English-speaking U.S. and Canada: 833-222-0056
- Spanish-speaking U.S. and Canada: 800-216-1288
Both the MMS Student Mistreatment Hotline and the Compliance Report website allow for anonymous reporting of concerns related specifically to student mistreatment. Reports of discrimination or harassment based on race, gender, age, ethnicity, national origin, religion, sexual orientation, veteran status or disability and/or reports of physical or sexual harassment or abuse should adhere to the policies outlined in the UTHealth Handbook of Operating Procedures. Relevant policies and procedures may be found at https://www.uth.edu/hoop/.
Please note: submitting concerns via this website does not supplant reporting student treatment concerns to the Associate Dean for Admissions and Student Affairs, the Human Resources Department, or the UTHealth Compliance Hotline. All formal complaints must adhere to the steps outlined in the policy on Appropriate Student Treatment.